OUR BESTSELLERS
FEATURED PRODUCTS
FAQ
General
We specialize in designing and manufacturing clothing pieces for every day and occasion.
The emphasis is on building capsule-style clothing that you can mix and match and achieve both elegant and everyday styles.
No. All our products are of standard sizes.
Shipping
The delivery time is about 5–10 working days.
INTERNATIONAL SHIPMENTS
Please note that the final delivery time may be affected by the customs clearance process in your country.
IMPORTANT NOTE:
ITAI does not cover customs duties, taxes, or any additional charges that may arise during import. These costs are the responsibility of the buyer and are not included in the product price listed on our website.
No. We don't have a physical store. All orders are shipped using a courier service.
All orders are shipped from Estonia.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@itaishop.com. Please note that returns will need to be sent to the address we will communicate to you via e-mail.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@itaishop.com.
